Privacy Policy

1. Introduction

At Social16z, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the data practices described, you should not use our website or services.

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name and contact details (email address, phone number, etc.)
• Business information (company name, position, etc.)
• Payment information (billing address, transaction details)
• Communication preferences

Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring websites and search terms

3. How We Use Your Information

We use your information for the following purposes:

• To provide and maintain our services
• To process transactions and send related information
• To respond to inquiries and offer customer support
• To send technical notices, updates, and security alerts
• To communicate about promotions, events, and other news
• To monitor and analyze trends, usage, and activities
• To improve our website, products, and services
• To protect against fraudulent or illegal activity

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party vendors who provide services on our behalf
• Business Partners: Trusted partners who work with us to provide services
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

Typically, we retain customer data for 5 years after the end of our business relationship, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: The right to access and receive a copy of your personal data
• Rectification: The right to correct inaccurate or incomplete data
• Erasure: The right to have your personal data deleted
• Restriction: The right to restrict processing of your personal data
• Data Portability: The right to receive your data in a structured format
• Objection: The right to object to processing of your personal data
• Withdraw Consent: The right to withdraw consent at any time

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments and testing
• Access controls and authentication procedures
• Employee training on data protection
• Secure network infrastructure

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. These technologies help us:

• Remember your preferences and settings
• Understand how you use our website
• Personalize your experience
• Analyze and improve our services

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally.

11. Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

12. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@social16z.com
• Postal Address: Social16z, [Your Business Address], Australia